2021 was a year which required flexibility and adaptability, with business operations changing and new challenges upon us with logistics, supply chain and more. H&C continue to be extremely thankful and grateful for the continued support shown via our loyal customers, the long term and newly forged relationships are something we greatly appreciate and will always look to build upon. As always, our portfolio is not limited to that on our website and in our catalogue, so if you require anything sourcing, or support with a product not in the catalogue; please get in touch.
Listening to our customers requirements, and understanding the needs from our portfolio is something we are incessantly pushing for, and 2022 will continue with the same ethos. We have listened to feedback from our customers, and are working to further develop the customer experience with H&C, it is through this we are now able to confirm from February ’22 new couriers will be brought in to improve on our next day delivery service. 2022 as before will see continued increases in product training as we further expand our offering, and additionally improve our customer service support, whilst we look to take H&C to the next level of distributor and be the business our customers choose to go to.
Offering the highest levels of customer service is something we are continually striving for, and 2022 will be no different.
We have installed new KPI’s to strive for improvement, in order to offer the best customer experience. 2022 will see a continued increase in product training and customer service support, as we look to push H&C forward and continue to be the business our customers choose to go to.
NEXT DAY DELIVERY
ON ORDERS PLACED BEFORE 4PM, THE ITEMS WILL BE DELIVERED NEXT DAY
Unit E5
Southpoint Industrial Estate
Foreshore Road
Cardiff Bay
CF10 4SP
Registered Office: Votec House, Hambridge Lane, Newbury, Berkshire, England, RG14 5TN.
Registered Number: 02742081
VAT Number: 927202736
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